It’s important to The Lab Factory to help our customers retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, The Lab Factory follows principles in accordance with worldwide practices for customer privacy and data protection, and in Australia, we follow the national privacy principles.
- We won’t sell or give away your name, mailing address, phone number, email address or any other information to anyone.
- We’ll use state-of-the-art security measures to protect your information from unauthorized users.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you fill in forms on the site or when you download blog information, enter a promotion, request a newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
- To make the site easier for you to use by not having to enter information more than once.
- To help you quickly find products, services or information.
- To help us create content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from The Lab Factory
If you choose not to register or provide personal information, you can still use most of The Lab Factory website. But you will not be able to access any areas that require registration. If you decide to register or provide us your details when you request further information, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters, blogs or similar products/services. If you do not want us to communicate with you about other offers regarding The Lab Factory products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from The Lab Factory. The Lab Factory doesn’t provide your details to third parties.
The Lab Factory has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
The Lab Factory strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure,
alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Australia or any other country where The Lab Factory, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
What we do with the information you share
When you contact us and provide us with your contact information, we use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
The Lab Factory will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served of The Lab Factory or the site; (b) protect and defend the rights or property of The Lab Factory and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of The Lab Factory, its Websites, or the public.